ABOUT SEGA

SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly.

At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more.

Together, we drive the continued success and evolution of our Western business through living our company values of being product focused, embracing true partnerships and always having fun so that we can strive to come together as One SEGA.

POSITION OVERVIEW 

This role holds a central and key position within the company, ensuring that our staff and guests remain safe and comfortable at all times.  

Reporting into the Head of Facilities and working closely with the Business Support and Travel Coordinator, Executive Support Coordinator, and the Front of House Receptionist, you will be the go-to person for all things behind the scenes – repairs and maintenance, inspecting, ordering, and keeping the wheels turning like a well-oiled machine, helping to shape the day to day experience for everyone in the office.   

KEY RESPONSIBILITIES 

FACILITIES COORDINATION: 

• Be the eyes and ears of the office spotting issues before they become bigger problems. 
• Respond to all issues and emergencies as they arise. 
• Liaise with service providers and ensure maintenance, cleaning, waste management and other building services are ticking over nicely. 
• Manage access control for staff and visitors. 
• Manage contractors onsite ensuring permits are raised timeously and safety processes are followed whilst onsite. 
• Ad-hoc maintenance and repairs. 

HEALTH & SAFETY: 

• Conduct and document weekly and monthly H&S checks and report key findings. 
• Look after Fire Warden, First Aid training, and general Health and Safety training ensuring certifications are up to date and the rosters and H&S Board are updated regularly and as necessary. 
• Help coordinate statutory testing and compliance (PAT, EICR, emergency lighting, water testing, fire equipment, etc). 
• Champion a culture of safety and awareness across the office. 
• Assist with the introduction of a SEGA Health & Safety Steering Committee across SEGA Europe and our affiliated Studios. 
• Conduct Facilities and Health & Safety Inductions ensuring new and existing staff are fully up to speed with emergency procedures and protocols. 

PARKING: 

• Oversee the Parkalot system ensuring bookings run smoothly and fairly in accordance with the Parking Policy and be the go-to person for queries. 
• Monitor and highlight any misuse, such as no shows, to the Head of Facilities. 

PROJECTS: 

Assist with any Facilities related projects that may arise, including furniture reconfiguration and any changes within the office. 

EVENTS SUPPORT: 

Roll up your sleeves and support with company events, including the setting up of spaces, coordinating logistics and helping to make the magic happen. 

WHAT YOU WILL BRING TO THE ROLE 

• A friendly, can-do attitude with a strong sense of responsibility 
• Super organised, with a sharp eye for detail 
• Good problem-solving skills and a calm approach when things get a bit hectic 
• Excellent communication and people skills as you will be working with everyone from execs to engineers 
• Able to juggle multiple tasks and shift gears when priorities change 

WORKING THE SEGA WAY

We believe that making the best games relies on having the best people, so we make sure that we look after ours…

• For our gaming buffs, you can get involved in our lunchtime get gaming sessions in our games lounge and Club SEGA, regular gaming tournaments and free SEGA games on Steam.

• If you're more of a foodie, you can take advantage of fresh fruit and cereal every single day.

• Fitness fanatics will love our discounted gym membership, ride to work scheme, workout area and bootcamps in the business park. You can find your zen with weekly yoga classes as well as in-house massage therapy.

• You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making SEGA the best it can be.

• We hold regular lunch & learn sessions, company updates at incredible venues in Central London and Christmas parties that you’ll want to brag to your mates about! What’s not to love?

• We pride ourselves on having flexible working hours to ensure that you have a life outside of the office.

• We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!

And that’s just the tip of the iceberg. Check out our Careers Website to find out why we are a workplace you’ll never want to leave!